FAQ
Are you are a manufacturer or trading company?
We are a jewelry manufacturer with more than 10 year experience located in Guangdong, China.
How can I order?
A. Choose the product you like and send an enquiry.
B. We will reply in 24 hours.
C. Confirm the order and payment.We will send a performer invoice for your checking. You can make payment by Alibaba payment,Paypal, westernion, or T/T.
D. We get started to produce and keep you updated on your order.
E. Shipment.
F. After sale service.
How can I pay?
Alibaba payment, PayPal, T/T, western union and moneygram are all supported. You can also ask us how to choose the most economic way.
How can I do custom Jewelry?
Just send us images and requirements, our designer will draw a 3D/CAD pic first. After you confirm the pice,we will make the mold and proceed production.
Is a trial order OK?
Yes, we can also offer samples.
Can I buy one piece?
Yes ,We mainly do wholesale jewelry, but you are welcome to choose our current stock style.
If quality problems happen, how should I do?
Can I expect fast delivery if I need in urgent?
Just email us or call us about your problems. We will compensate or refund for you. Anyway we will try our best.
The stock jewelry preparation time is about 7~15 days, the customized jewelry preparation time is about 15~28 days.So our lead time is a big advantage for wholesalers.